FAQ
Video Frame Specifications
Yes you can ! All you need to do is plug the frame into your laptop or PC and you can delete the video that will be on it and replace it with another you love!
Please note if the new video you upload isn't the right resolution (essentially the right size) for the frame, you will need to edit it correctly! See the below question on how to do it!
If you can't edit it we can help you, send us a message here.
Yes! When the frame is fully charged it will have a battery life of 3 hours. However, you can simply plug the USB cable (included in the package) into your computer or AU powerpoint (included in the package) and it will allow your frame to stay on 24/7!
The frame can only hold one video file but we can combine multiple videos into a compilation so that the final result is one video file. Your final video can be up to 15 minutes long!
Our acrylic frames are 5" with an HDC LCD screen. We are working to bring other sizes in though!
Yes! You can do a mixture of both videos and photos for display.
Shipping
Anywhere in US & Worldwide! ✈️
We have a 1-2 business day handling time on processing and shipping all orders, excluding weekends and public holidays.
For US orders, we we advise a 6-10 business day transit time.
For international orders, we advise a 12-15 business day transit time.
Our shipping method is 100% FREE for you. Of course, we use FAST shipping with tracking number.